Mental and Emotional Health Support

Including a confidential helpline, counselling, medical, legal and financial advice.

Mental and Emotional Health Support

Our diocese uses a Welfare Assistance Programme provided by Health Assured – it is for all Clergy, Ordinands, Parish Safeguarding Officers and WDBF staff, their partners/spouse and dependents aged 16-24 years.

The 24 hour confidential helpline is 0800 028 0199.

For a full list of the Health Assured services see below:

  • Up to 6 sessions of face to face, telephone or online counselling, including telephonic and face to face CBT counselling, per employee, per issue, per year
  • Full case management protocols for all structured counselling cases
  • Unlimited access to 24/7/365 confidential telephone helpline
  • Self, manager, HR, physiotherapy, trade union and OH referrals
  • Coverage for dependants and retirees (up to three months) within HMRC guidelines
  • Legal information services
  • Debt & Financial information
  • 24/7 critical incident telephone support
  • Family advice line on topics such as childcare and eldercare
  • Manager consultancy and support